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About Emirates Airlines

Emirates is one the world's largest airline and is based in Dubai, United Arab Emirates and is owned by the government of Dubai's Investment Corporation of Dubai. It is the largest airline in the Middle East, which operates over 3,300 flights per week from its hub at Dubai International Airport. The airline flies to many destinations including Dubai, Bangkok, Kuala Lumpur, London, Amman, Baghdad, Bahrain, Basra, Beirut, Cairo, Dammam, Doha.

Starting in August 2016, the airline will operate flights to Yangon in Myanmar and Hanoi, which is the second destination in Vietnam after Ho Chi Minh City.

Top tip: If you're looking for an Emirates flight between Dubai and London, visit our Buy flights London Dubai | Emirates page for more detail.

Baggage Policy

Carry-on Baggage

Passengers travelling in First or Business class are permitted two items of carry-on baggage; one briefcase (max 18 x 14 x 8 inches) plus either a handbag (max 22 x 15 x 8 inches) or garment bag (max 8 inches thick when folded). The weight of any item must not exceed 7kg.

Economy class passengers are permitted one item of carry-on baggage, which must not exceed 55 x 38 x 20cm, and not exceed 7kg in weight.

Checked Baggage

The airline has a baggage allowance calculator where passengers can enter their itinerary and class of travel to find out the exact allowance of their flight. This tool can be found here.

For Flights to all routes except Canada, North America and South America

Economy passengers with a ‘Special’ ticket are permitted 20kg of checked luggage. Economy passengers with a ‘Saver’ or ‘Flex’ ticket are allowed 30kg of checked luggage, and passengers with a ‘Flex Plus’ ticket are permitted 35kg of checked luggage.

Business class passengers are permitted 40kg of checked luggage.

First class passengers are permitted 50kg of checked luggage.

Passengers can check in as many pieces of baggage they like, but no individual item can exceed 32kg. In addition, the size of each bag must not exceed a combined dimension of 118 inches (length x width x height).

For Flights to/from Canada, North America and South America, and flights from Africa

Passengers in economy class can check in 2 x 23 kg bags, and passengers in first or business class can check in 2 x 32 kg bags.

Check-In Information

Online Check-In

The airline offers online check-in from the airline website. This service opens 48 hours before, closing 90 minutes before scheduled flight departure time.

Airport Check-In

Passengers who have not checked in for their flights online must do so at the Emirates check-in desk. The airport check-in time will vary depending on the departure airport.

Seat Selection

Search from available seats on your flight and make your seat selection when you make your booking. Avoid disappointment onboard and book your seat in advance to make sure you have the best in-flight experience possible. Need help booking your seat? Visit our how to book seats page.

Frequent Flyer Program

Emirates offers a frequent flyer program called Emirates Skywards to reward regular travellers with the airline.

Skywards is a four-tier frequent-flyer program. It is used by over 8.4 million customers.

The three primary tiers are Blue; Silver which requires 25,000 tier miles for entry; and Gold, which requires 50,000 tier miles for entry.

The Platinum tier requires 150,000 tier miles for entry.

In October 2013, the airline launched a frequent-flyer partnership with Virgin America. Members of both airlines’ frequent-flyer programs will earn and redeem Skywards miles.

Emirates has similar frequent-flyer partnerships with: Alaska Airlines, easyJet, Japan Airlines, Jet Airways, JetBlue, Jetstar, Korean Air, Qantas, S7 Airlines, South African Airways, TAP Portugal, Virgin America.

Pets, Emotional Support Animals and Service Animals

Travelling with an animal can be stressful to find out all information on flying with either a service animal, pet, or an emotional support animal by Alternative Airlines.

Flights to or from Europe, Asia, Middle East, the South Pacific and parts of Latin America

First Class

Your First Class experience all starts with a chauffeur-driven ride to the airport in their flagships Mercedes Benz-S class.

First Class Facilities

At the First Class lounge in Dubai, passengers can enjoy a cigar bar as well as choose from an excellent range of wines from the lounge's cellar. On board the aircraft, you can sit back and relax while enjoying entertainment on your personal widescreen TV screen. Choose from thousands of movies and even watch live sport. It's easy to keep up-to-date with life on the ground with free WI-FI. You can also choose from an excellent range of drinks from the onboard lounge.

What are First Class Seats Like?

Passengers can enjoy maximum privacy by simply touching the close doors buttons on their control pad. Allowing them to pass the time on their flight in maximum privacy. If you need to refresh while on your flight, you can take a shower in the onboard shower spa.

Business Class

Emirates Business Class allows passengers maximum comfort, a delicious range of foods and world-class entertainment. You'll arrive inspired after flying business class.

Business Class Facilities

The Business Class experience, for passengers flying on A380 and Boeing 777 aircraft from Dubai, begins with a chauffeur-driven ride to the airport. On arrival, passengers will enjoy a swift check-in and access to the Emirates lounge and champagne bar. Once on board, passengers have access to Emirate's world-class entertainment system and their own personal mini bar. Passengers can enjoy live sports entertainment as well as catching up on work with the complimentary onboard WIFI.

Basic Business Class experience is for passengers wanting to feel the luxurious business class experience onboard, however without the extra add-ons prior to flight such as the lounge service, chauffeur drive, an upliftment in the baggage allowance and much more. Moreover, your Emirates allows passengers with the ability to purchase these add-on services onto their flight in order to give them that little extra comfort prior to flying.

What are Business Class Seats Like?

On board the A380 and Boeing 777 planes, Business Class passengers are given maximum privacy and ample legroom. When it's time to sleep, your seat will fully recline to create a fully-flat bed. You'll arrive at your destination relaxed and ready to start the day.

Economy Class

Economy class is a comfortable and affordable class for everyone. Emirates offers Economy classes in two segments, Special or Saver fare.

Economy Class Facilities

Economy Class facilities include inflight entertainment for both adults and young flyers, WI-FI and in-flight meal.

The in-flight entertainment is for both young travellers and adult so lots to watch and enjoy.

The meal in Economy class is made by globally renowned chefs with flavours based on the region you are either flying to or from.

Complimentary drink is included or choose to have champagne for a fee.

Economy Class Seats

The Economy Class seats on either Special or Saver fare can be booked online with Alternative Airlines or when check-in opens. We will do our utmost to ensure that Infants and children are sat together with families. Economy seats for Emirates have been ranked as one of the best for economy class, with their comfort and spacious qualities.